Overview

Rechargeable Lithium-Ion batteries have a limited life and will gradually lose their capacity to hold a charge. This loss of capacity (ageing) is irreversible. As the battery loses capacity, the length of time it will power the bike (ride time) decreases. The typical estimated “healthy life” of a Lithium-Ion battery is about three years or 500 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again.

Factors That Shorten Battery Life

• Heavy-load use
• Storage at over 30°C temperature
• Parking the ebike in direct sunlight
• Prolonged storage (more than 30 days without use) in a fully charged or discharged state

Factors That Lengthen Battery Life

• Low-load use
• Storage at a temperature between 10° and 20°
• Parking the ebike in the shade or a cool location
• Storage (more than 30 days without use) at approx. 30-60% battery capacity

Charging

Simply charge your battery any time you feel you need to use it.

The batteries should be charged at room temperature in a dry location where a smoke detector is installed. Batteries must not be charged in the vicinity of heat sources or flammable materials. After charging, batteries and chargers should be disconnected from the power supply.

If you are charging your battery on the bike, with the bike turned off, insert the charging plug into the charging port on the bike. Connect the battery charger power plug to the mains power outlet and switch the mains power on. You will then see 2 red lights to show that it is successfully charging. One of the lights will then turn green, once the battery is fully charged. Turn off the power outlet and remove the battery charger from the bike.

If you are charging the battery off the bike, firstly ensure that the power on the bike is switched off and carefully remove the battery from the bike. Insert the charging plug into the charging port on the battery. Connect the battery charger power plug, to the mains power outlet and switch the mains power on. You will then see 2 red lights to show that it is successfully charging. One of the lights will then turn green, once the battery is fully charged. Turn off the power outlet and remove the charger from the battery.

Battery Charger

You should only use the battery charger that is supplied, as new, with the bike.

Battery Maintenance

• On the first ride of your new bike, observe and note the ride time that a new fully-charged battery provides for powering your bike, measured in distance travelled, not time. Use this distance as a basis to compare future ride times.
• Routinely check the battery’s charge status.
• Carefully monitor batteries that are approaching the end of their estimated life. Consider replacing the battery with a new one if you note either of the following conditions:
• The battery run time drops below about 60-70% of the original run time.
• The battery charge time increases significantly.
• If a battery is stored or otherwise unused for an extended period, be sure to follow the storage instructions in this document. If you do not follow the instructions, and the battery has no charge remaining when you check it, consider it to be damaged. Do not attempt to recharge it or to use it. Replace it with a new battery.

Storage (consider storage, 30 days+ without use

If you do not use your bike for a period of 30 days or more, it is recommended that you charge or discharge the battery to approximately 30% to 60% of the capacity before storage. Then remove the battery and store it separately from the bikes in an area, free of direct sunlight at temperatures between 5 °C and 20 °C. Then routinely, check the battery, once every 30 days.

We recommend storage in uninhabited rooms with smoke detectors that are not designated for use in escape routes.

+ The battery self-discharges during storage. Higher temperatures (above 20 °C) will reduce the battery storage life

++ To help determine when the battery is at approximately 30-60% charge level, you can check the display unit on the bike. 2-3 illuminated LED battery bars on the bikes display unit will sufficiently represent the desired 30-60% level. Alternatively, if you want a more accurate measurement, you can take the battery to a specialist battery retailer, who could do this for you.

Handling Precautions

• Do not open the battery.
• Do not disassemble, crush, or puncture a battery.
• Do not drop a battery.
• Do not short the external contacts on a battery.
• Do not dispose of the battery in fire or water.
• Do not expose the battery to long periods of time in temperatures above 60 °C.
• Keep the battery away from children.
• Avoid exposing the battery to excessive shock or vibration
• Do not use a damaged battery.

Cleaning & Care

We recommend using a damp cloth to clean the outside of the battery shell only. To protect the electronic components, batteries must not be cleaned with direct water contact, for example: do not submerge the battery in water or use a hose or power hose on any part of the battery.

Disposal

E Bike rechargeable batteries are considered as industrial batteries and should not be disposed of as household waste or in the usual battery collection containers. Selected bicycle dealers/specialist battery retailers or council recycling centres will take used or defective batteries back for free and ensure proper disposal.