Overview

Rechargeable Lithium-Ion batteries have a limited life and will gradually lose their capacity to hold a charge, over time. This loss of capacity (ageing) is irreversible and normal. As the battery loses capacity, the length of time it will power the bike (ride time) decreases. The typical estimated “healthy life” of a Lithium-Ion battery is about three years or 500 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again.

• Factors That Shorten Battery Life
• Heavy-load use
• Mis-use/damage
• Storage at over 30°C temperature
• Parking the ebike in direct sunlight
• Prolonged storage (more than 30 days without use) in a low or discharged state

Factors That Lengthen Battery Life

• Low-load use
• Regular use and regular charging
• Storage at a temperature between 10° and 20°
• Parking the ebike in the shade or a cool location
• Storage (more than 30 days without use) at approx. 30-70% battery capacity

Charging

One of the most important things to remember is to avoid leaving your battery flat, it is better if you can keep your battery partially charged.

The battery should be charged at room temperature in a dry location where a smoke detector is installed. Batteries must not be charged in the vicinity of heat sources or flammable materials.

If you are charging your battery on the bike, with the bike turned off, insert the charging plug into the charging port on the bike. Connect the battery charger power plug to the mains power outlet and switch the mains power on. You will then see a red light (s) to show that it is successfully charging. The light(s) will then turn green, once the battery is fully charged.

If you are charging the battery off the bike, firstly ensure that the power on the bike is switched off and carefully remove the battery from the bike. Insert the charging plug into the charging port on the battery. Connect the battery charger power plug to the mains power outlet and switch the mains power on. You will then see a red light (s) to show that it is successfully charging. The light(s) will then turn green, once the battery is fully charged.

Disconnect The Charger Once Charged

Even though the VelectriX battery charger automatically detects when your battery is fully charged and stops charging, we recommend that you disconnect the charger once fully charged.

You will know when the battery is fully charged, as the indicator light switches from red to green. For safety reasons, we also advise that you do not leave your battery charging whilst unattended.

Battery Charger

You should only use the battery charger that is supplied, as new, with the bike. If you are not sure if you have the correct charger, contact VelectriX before you use it. If you drop or damage the battery charger in any way, DO NOT use it, you should dispose of the charger and purchase a replacement.

Storage Or Low Use (30 days+)

If you don’t intend to use your bike for a prolonged period of time, 30 days+, then there are some important things to note, and procedures to follow. Failure to comply with these instructions will result in damage to your battery, sometimes beyond repair.

• DO NOT leave your battery in a discharged state below 10% of battery capacity
• DO NOT leave your battery in a fully charged state (100%)
• DO leave your battery charged approx. 30% to 70% of the battery capacity
• DO routinely check and charge the battery, for 30 minutes, once every 30 days.
• DO remove the battery from your bike and store separately from the bike, free of directly sunlight, in an uninhabited room, ideally with smoke detectors, at temperatures between 5 and 20 degrees Celsius

Handling Precautions - Battery & Battery Charger

• Do not open
• Do not submerge in water.
• Do not disassemble, crush, or puncture
• Do not drop
• Do not short the external contacts on a battery.
• Do not dispose of the battery in fire or water.
• Do not expose the battery to long periods of time in temperatures above 60 °C.
• Keep away from children.
• Avoid exposing to excessive shock or vibration
• Do not use if damaged

Cleaning & Care

We recommend using a damp cloth to clean the outside of the battery shell only. To protect the electronic components, batteries must not be cleaned with direct water contact, for example: do not submerge the battery in water or use a hose or power hose on any part of the battery.

Disposal

EBike rechargeable batteries are considered as industrial batteries and should not be disposed of as household waste or in the usual battery collection containers. Selected bicycle dealers/specialist battery retailers or council recycling centres will take used or defective batteries back for free and ensure proper disposal.

Factors That Will Affect Your Batteries Range (distance travelled)

There are a number of factors that will affect the distance your eBike can travel before the battery needs to be recharged:

• The weight of the rider will have an impact on your battery’s range, as well as the payload (racks, panniers, child seats etc.)
• Environmental factors: Terrain, gradient, temperature, and wind.
• The assistance level you use: The higher the assistance level you use, the lower your battery range will be.
• Battery capacity: The larger the capacity, the more range the bike will have.
• Battery age: Over time the battery will lose capacity, which will reduce range.