What’s special about VelectriX, and the reason we are trusted by so many customers and bicycle dealers, is our ongoing commitment to providing the best after sales & warranty service. In the unfortunate event that something goes wrong with your bike, or you have an accident, you can be rest assured that we will provide the best possible back up and access to parts to get you back on the road and enjoying your VelectriX again.

If you need to order any parts for your bike, please contact the VelectriX dealer from where you originally purchased the bike. If for any reason, the dealer cannot assist, please contact us directly on 1300 530031 or email